Dear Sir, how do you plan to make 'icq on site' better than 'livechat zopim'
http://www.zopim.com/ ?
an example of how zopim works on site is
http://www.ivet.bg
second question: do you know that there is an m-tel-icq game in which the first two days there was a question- what is the maximum number of people one can add in an ICQ Contactlist and that there were 4 answers none of which was correct - 75/250/500/unlimited ? any of your empoyees will tell you that indeed none of those is true.
a group can have up to 600 users and the contactlist is not actually unlimited (unlike the universe is)
who actually is the one creating those questions for the game and isn't it better to consult your employee before making them a part of the game?